Delivery fees depend on your destination and the order size:

• Nairobi CBD: Starting from KES 100

• Greater Nairobi Area: Standard doorstep delivery rates apply

• Upcountry / Countrywide: Reliable courier delivery (Rider/Parcel) options available at standard transit rates

We accept a variety of convenient and secure payment methods, including:

• M-PESA (Paybill / Till Number upon checkout)

• Direct Bank Transfer / EFT

• Credit & Debit Cards (Visa, MasterCard)-Coming soon

• Cash on Delivery (for eligible locations within Nairobi)

All payments are processed securely. If you need assistance with placing an order, feel free to contact us via WhatsApp or phone at +254 733 516 454.

Delivery timelines depend on your location:

• Nairobi CBD & Environs: Same-day delivery (within 1 to 3 hours).

• Greater Nairobi / Suburbs: Same-day delivery for orders placed before 3:00 PM.

• Rest of Kenya (Upcountry): Next-day delivery (within 24 to 48 hours) via trusted courier services like Fargo Courier, G4S, or Speedaf.

Yes, your data is completely safe. Our website uses secure SSL encryption to protect all your personal details during checkout. Furthermore, payment transactions (like M-PESA and Card payments) are processed through encrypted payment gateways, so we never store sensitive payment information on our servers.

After placing your order:

• You’ll receive an instant order confirmation via email/SMS.

• Our team will prepare and package your product for dispatch.

• We will contact you or share a tracking/courier reference as soon as your parcel is on its way.

• For any urgent updates regarding your order, you can contact us directly on +254 733 516 454.

Yes. An official order invoice will be sent to your email immediately after placing your order. Additionally, a physical copy/receipt will be included in your delivery package. For corporate purchases requiring a specific business PIN or company details, feel free to contact us prior to dispatch.